About Kelly Donovan

  • Award-winning writer
  • 9 years of experience
  • B.A. in journalism

"I love working one-on-one with clients to help them achieve their career goals."

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Questions? Call today! 909-235-6383

Areas Served:

Nationwide & outside U.S.:
via phone and Internet

Locally: The Inland Empire of Southern California, including:

  • Apple Valley
  • Chino
  • Chino Hills
  • Claremont
  • Colton
  • Fontana
  • Grand Terrace
  • Hemet
  • Hesperia
  • Highland
  • La Verne
  • Loma Linda
  • Montclair
  • Moreno Valley
  • Ontario
  • Pomona
  • Rancho Cucamonga
  • Redlands
  • Rialto
  • Riverside
  • San Bernardino
  • Upland
  • Victorville
  • Yucaipa









This policy describes the ways we collect, store, use and protect your personal information. Please review this policy to ensure you are comfortable with the terms of this policy prior to using the site www.kellydonovan.com or doing business with Kelly Donovan & Associates.Information CollectionKelly Donovan Professional Resume Writing (hereafter known as “the Company” is the sole owner of the information collected on www.kellydonovan.com (hereafter known as “the Site”).

The Company collects personally identifiable information from our users through the survey on the Site, as well as through e-mails users choose to send us.

Uses of Information

If you are thinking about hiring the Company to render services to you, you will most likely want or need to submit information to the Company via this website. This may include your name, address, phone numbers, work history and education. You do not need to submit any information to us if you are not interested in our services.

In order to render services to you, your information may be accessed by employees and/or contractors of the Company.

Additionally, during peak times, the Company may refer business to affiliated companies that provide resume writing services. As a result, information you provide via the Site, via e-mail or via phone may be passed on to one of these affiliated resume writing companies in order to assist you with hiring a resume writing service. This referral is provided as a courtesy to the customer. If you do not want your information to be shared with another resume writing service, please indicate that in all correspondence with the Company.

Disclosure

Your name and personal information will not be shared with anyone. The exception to this is the rare circumstance in which a customer wants his or her resume posted online and gives us permission to link to it as a sample of our work.

Security of Credit Card Data

We do not ordinarily keep credit card numbers of our customers on file. We use PayPal for merchant services and all credit card transactions are processed through PayPal. You can choose to pay one of two ways: on the Site or over the phone. If you choose to pay on the Site, you will enter your credit card data into a secure PayPal window. We will never see your credit card number. If you choose to pay over the phone by reading your card number to one of our associates, we will enter the card number directly into PayPal and process the transaction immediately. We will not be able to view the card number after it has been processed, and it will not be written down or kept on file. For information on PayPal’s security and privacy practices, please click here to read PayPal’s privacy policy.

Communications from the Site: Customer Service

If you choose to hire us, we will contact you by e-mail and phone in order to work with you on the project. If you contact us to request information or request a resume critique, we will respond by e-mail or phone to provide the requested information or critique.

Communications from the Site: Newsletters

If you choose to hire us, we will add your e-mail address to our e-mail database so you can receive our monthly e-mail newsletter, which contains tips for job seekers.

Choice/Opt-OutYou can choose to unsubscribe from our newsletters at any time by clicking on the link in each of these e-mail newsletters.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on the Site.

Hosting Statistics

As is true of most Web sites, we gather and store certain information about traffic on the Site. This information includes internet protocol (IP) addresses, browser type, number of visitors, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to determine how customers move around the site and to gather demographic information about our user base as a whole. The sole use of the IP addresses is to gain an understanding of what level of interest we are attracting in different geographic areas. We do not attempt to use the hosting statistics to learn about individual users; the purpose is to learn general information about the amount of visitors we get, what our visitors as a whole are interested in and what parts of the country or world visitors tend to be from.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not use cookies on this site.

Links to Other Sites

The Site contains links to other sites that are not owned or controlled by the Company. Please be aware that we, the Company, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Business Transitions

In the event that the Company goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via e-mail and prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here.

Testimonials

"I managed to land a great job in less than six weeks despite the ongoing recession, and I know the work Kelly did on my resume contributed to my success. I had great qualifications, and I was aggressive in my job search, but even the best candidates can be easily overlooked if their resume doesn't properly communicate their qualifications."
- M. Jackson, Chino, CA

"The resume looks really good. And thanks for the great support and partnership. You made this easy."
- R.S., Highland, CA

"It's been awhile since I've had to 'resell' myself and although you feel you want to share every thing with people - it's hard to know when and where to stop and how much to relay. [By] helping me cut down some of the unnecessary items … it was well worth it and more … The extra little comments and responses to my emails made me feel personal."
- L.G., Phoenix, Arizona

"I know that I can not organize the format and compose as well as a professional writer; I know that I ramble. Your service helped a great deal. I know that I can land the job of my choice because your composition looks sharp and concise. I was delighted to know that you took great care in my needs; it appears that you DROP everything that is a distraction and pay attention to the client. In short, you listen."
- G.M.C., Rocklin, California

"I am very satisfied with the work you have done and there is no comparison to be done with the initial CV I sent you! I thank you very much for making such a great CV for me."
- J. Dhelin, international customer

"I am so grateful that my wife thought of you to do my resume. You made me look like a 'rock star.' The resume looks great and so does the bio."
- M. Saucedo, Redlands, CA

"Your help with my cover letter and resume was outstanding. I do appreciate you encouraging me not to underestimate my possibilities because of my education."
- Customer in Forsyth, Georgia

"This looks great! Thanks for taking the time to work on the editing for me. It really did turn out nice...I appreciate it."
- Customer in Redlands, California

"Kelly, thank you for such a great service you provided. I am pleased with your work and input you provided. Often co workers, family and friends, ask me if I know of a resume service that does a good job. Now I can say yes and confidently refer them to your website and you."
- Customer in Redlands, California

"You helped me pinpoint what facts would be helpful to include and figured out the most appealing way to present that information. I was amazed by the quick turnaround, and the quality of the writing was top-notch. I was able to find a job quickly, and I wouldn't have been able to do that without a strong resume.
Thanks for your help!" - Bill W., Highland, Indiana

"Just what I had in mind! Thank you so much for your extra effort... you're the best!"
- Diane, Big Bear Lake, California


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FAQ

How much do you charge?
Your costs will vary depending on what you need. A resume and cover letter for a mid-level manager costs $237. These costs are generally tax deductible. See more pricing here.

Where are you located?
Our office is in Ontario, California, and we serve clients throughout Southern California's Inland Empire and nationwide. Some client meetings take place there, some take place elsewhere in the Inland Empire and some take place over the phone.
500 East “E” St, Ontario, CA
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